FAQs

Valley Imports and Designs

  • How quickly can a job be installed and finished?

    For most projects, templating and installation are scheduled based on your project’s specific requirements and our current availability. Timelines may vary based on material availability, project size, specialty design elements, and our current fabrication workload. Projects requiring special-order materials or more intricate craftsmanship may take additional time. Our team will provide an anticipated schedule for your project and keep you informed throughout the process.
  • What type of countertops do you work with?

    We work with a variety of materials including quartz, granite, limestone, marble, porcelain, quartzite, and soapstone.
  • Will I need to remove my old countertops before installation?

    We provide removal services at the time of installation. If you choose to remove the existing countertops independently, it will need to be completed before our installers arrive.
  • Do you handle plumbing disconnect and reconnect?

    We aren't licensed to perform plumbing work. You'll need to arrange for a licensed plumber to handle any disconnection and reconnection of fixtures.
  • How often do I need to seal my countertops?

    Natural stone countertops are porous and require periodic sealing. The specific frequency depends on the type of stone you've chosen, as different materials have different maintenance requirements.